Frequently Asked Questions

Is your facility gluten-free?

Yes. We are certified gluten-free by GFCO and we also have a completely gluten-free facility. 

What does USDA inspected mean?

Companies that manufacture products with meat are subject to USDA inspection. We have an inspector in our facility everyday watching our production line, looking at our records, and making sure that we are producing a safe product for you and your family. 

How spicy is your soup?

This is a question we get often. Unfortunately, there is not a good answer because everyone handles spice differently. The Chili would be considered the "spiciest" with the Fajita Steak being the most mild. While they vary in spiciness, all of our soups are very flavorful with complex flavor profiles. 

How is your salt flavored? 

All of our salts are pure sea salt and some are fused with exciting ingredients like Merlot wine, real jalapeño peppers, and even ginger! We also have smoked salts, which means that the salt is actually smoked over real hickory, for example. The salts are all-natural, with no preservatives or additional additives. 

How long should I steep my tea for?

This is totally up to you. If we were tea wonks, the answer we would give you would be between 3-5 minutes. But we here at Brooke & Bradford tend to be tea renegades and like to steep our teas for at least 10 minutes to achieve a deep, strong flavor. The teas have complex full flavors, each with a variety of ingredients. Some ingredients do not need to steep for a long time to reach their full flavor, like rooibos tea. But, other ingredients such as freeze dried strawberries or edible flowers take a little longer to reach their full flavor. So, steep for as long as you can resist indulging in the exceptional beverage that is loose leaf tea. 

What is Matcha, and what do I do with it?

Matcha is a finely ground green tea powder. You can make a hot tea, an iced tea, and even make a Matcha latte. Matcha is also used in ice-cream, mochi, soba noodles, a variety of desserts, and in traditional Japanese tea ceremonies. There are countless ways to use Matcha. Let us know @brookeandbradford how you use yours!

Still have questions or comments? Please submit the form or email us. Talk to you soon!